Patient Coordinator/ Patient Representative
Description Patient Representative/ Patient CoordinatorLooking for a place where you can truly make a difference and grow in your role?Join us on our mission to inspire & enable people to live life to the fullest!WHO WE ARE:
We're a part of the Ivy Rehab Network, a national provider of physical, occupational, and speech rehabilitation services for both children and adults.
We have over 200 of locations and are growing fast.
This rapid growth means we can continue to provide exceptional care to even more patients and provide tremendous career advancement opportunities to our team.
It's All About The People at Ivy -our teammates, our patients, our referral sources, and the communities in which we operate.
POSITION
Summary:
The Patient Coordinator's role is as the first point of contact for our patients in our clinics.
Our Patient Coordinators are important teammates handling day to day administrative operations and make a lasting impression on our patients through exceptional customer service.
ESSENTIAL DUTIES:
Providing outstanding and professional customer service to ensure efficiency and promote positive patient experience Patient registration:
Schedules new and current patient appointments Screen and refer incoming phone calls and clinic visitors to ensure accurate, timely and positive clinic communication, facilitation and presentation Verifies insurance benefits and obtains authorizationsOversee the collection of required insurance co-payments, as well as document and reconcile daily schedule Coordinate and maintain patient extended authorizations and updated prescriptions Maintain and oversee proper attendance and punctuality of non-clinical staff to ensure efficient clinic operationsAdheres to all HIPAA regulations regarding patient confidentiality and record keeping Perform general office dutiesQUALIFICATIONSProven exceptional customer service and patient care experienceSelf-motivated with the willingness to exceed patient expectationsAbility to work in a fast paced environment while maintaining a positive attitude3-5 years administrative/office experience in medical fieldStrong oral and written skills and ability to work well under pressurePrevious experience using Microsoft applications (Excel, Word and Outlook programs)Ability to adapt and be flexible with changes in workloadWHAT WE OFFERWe offer a competitive benefit package, continuing education, residency opportunities, and so much more.
Grow with us and apply today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
We're a part of the Ivy Rehab Network, a national provider of physical, occupational, and speech rehabilitation services for both children and adults.
We have over 200 of locations and are growing fast.
This rapid growth means we can continue to provide exceptional care to even more patients and provide tremendous career advancement opportunities to our team.
It's All About The People at Ivy -our teammates, our patients, our referral sources, and the communities in which we operate.
POSITION
Summary:
The Patient Coordinator's role is as the first point of contact for our patients in our clinics.
Our Patient Coordinators are important teammates handling day to day administrative operations and make a lasting impression on our patients through exceptional customer service.
ESSENTIAL DUTIES:
Providing outstanding and professional customer service to ensure efficiency and promote positive patient experience Patient registration:
Schedules new and current patient appointments Screen and refer incoming phone calls and clinic visitors to ensure accurate, timely and positive clinic communication, facilitation and presentation Verifies insurance benefits and obtains authorizationsOversee the collection of required insurance co-payments, as well as document and reconcile daily schedule Coordinate and maintain patient extended authorizations and updated prescriptions Maintain and oversee proper attendance and punctuality of non-clinical staff to ensure efficient clinic operationsAdheres to all HIPAA regulations regarding patient confidentiality and record keeping Perform general office dutiesQUALIFICATIONSProven exceptional customer service and patient care experienceSelf-motivated with the willingness to exceed patient expectationsAbility to work in a fast paced environment while maintaining a positive attitude3-5 years administrative/office experience in medical fieldStrong oral and written skills and ability to work well under pressurePrevious experience using Microsoft applications (Excel, Word and Outlook programs)Ability to adapt and be flexible with changes in workloadWHAT WE OFFERWe offer a competitive benefit package, continuing education, residency opportunities, and so much more.
Grow with us and apply today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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